Monday, June 30, 2014

Fear and FACTS -- How both influence consumer perception of food

In many cases, companies have found themselves challenged by consumers and groups who object to a technology based on what they have heard rather than what they know.

This insightful observation comes from Food Business News' Executive Editor Keith Nunes. There's no denying that fear is an effective sales strategy. Unfortunately, as Mr. Nunes points out, using fear creates false impressions and confusion among consumers, and these scare tactics are hurting the food and beverage industry. The solution? Fight fear with facts.

Food Science in the News -- Fear and FACTS

In his editorial (found here--page 9), Mr. Nunes mentions several examples of how marketers use subliminal hints to sway consumer perceptions towards certain products by besmirching another. One example in the article is the ketchup label that reads "No HFCS", which taps into consumer fears and public perception more than scientific evidence about HFCS. This is just one example. Have you ever looked at the label of a frozen yogurt product and found that it contains more sugar and fat than the ice cream you passed up?  Have you ever indulged in a Vegan cookie because you thought it would be healthier than the non-vegan variety? (like this one -- see #5) Did you know that certified Organic foods are not inherently safer or more nutritious than their conventional counterparts?

With conflicting messages and confusing labels, it's no wonder consumers are puzzled about food science and nutrition. As a food scientist, I try to help my friends and loved ones sort the facts from the fallacies. Granted, I don't always know the answer and I'm not afraid to say so, but sometimes I am afraid to reveal my position. Recently, I discovered an organization which aims to facilitate these types of conversations. Their mission is my mission, so I'm elated to spread the word about the work they are doing.

Introducing the International Food Information Council (IFIC):
Their mission and vision says it all:
http://www.foodinsight.org/about
"...where credible science drives food policy and consumer choice." Sold. Sign me up. In fact, I encourage all those seeking scientifically driven food science and nutrition information to become a FACTS follower. What is FACTS?
 


NEW -- the FACTS network: 
http://www.foodinsight.org/FACTS

The FACTS network is a product of IFIC. This network is like the Caffeine Informer of food: presenting unbiased, science-driven information so all consumers can make informed decisions in pursuit of healthier lives.

3 Reasons Why the IFIC and the FACTS Network Deserve Your Attention

REASON ONE: Daytime Doctors -- John Oliver, Dr Oz and the Unfortunate State of the Supplement Industry

REASON TWO: Public Misconceptions --  Jimmy Kimmel asks Gluten-freebies "What is Gluten?"

REASON THREE: Emotional Conversations --  Raw versus Pasteurized milk; GMOs; Raising a child on a raw food diet; the soda ban; the dangers of energy drinks... These are all conversations that can be difficult to have without emotion. Plenty of scientists avoid these conversations altogether to avoid the confrontation. The IFIC says the percentage of emotional conversations around food is decreasing, but is that because people are learning it's better to avoid these topics or because consumers are becoming more open-minded to different view points? I can only hope it's the latter.
http://www.foodinsight.org/newsletters/taking-pulse-america%E2%80%99s-diet-findings-2014-ific-foundation-food-health-survey

For valuable consumer information on raw milk, biotechnology, food labeling, food fortification and other health/nutrition topics, explore the IFIC website: http://www.foodinsight.org/

Become a FACTS follower: On Facebook, On Twitter, or through the FACTS home page

Other great resources:
"Taking the Pulse of America's Diet: Findings from the 2014 IFIC Foundation Food & Health Survey" 
(See the condensed SlideShare presentation here)

Monday, June 23, 2014

Food Science in the News: John Oliver, Dr. Oz and the Unfortunate State of the Supplement Industry

Every organization has its angels and demons. The supplement industry, while full of people with good intentions, is also fraught with people who see an opportunity to swindle consumers who seek a quick fix to complicated conditions like diabetes and obesity. Personally I believe the answer to the weak links has a little to do with "Regulatory Zeal" -- watch and be amazed:

Watch Comedian John Oliver Blast Dr. Oz and Dietary Supplements Industry | Nutritional Outlook



Related Posts:

Consumer Warnings and the Oz Effect

5-in-1 Weight Loss supplement combo IS effective, but...

The Dark Side to Thylakoid Magic and Other So-called Appetite Suppressants

Thursday, June 19, 2014

Consumer Warnings and the Oz Effect -- Food Science in the News

Nutritional Outlook posted an insightful article about the FTC's challenges in sketchy weight-loss ads, but there are some thoughts I'd like to add.

Consumer Awareness and Supplement Red Flags

The Nutritional Outlook article, "What Will it Take to Stop Sketchy Weight-Loss Ads" highlights some of the challenges both consumers and the Federal Trade Commission face daily: what to do about those questionable products with deceptive claims.

One of the scariest parts of this article is the discussion on "fly-by-night" advertisers. Fly-by-night advertisers will advertise a product and take the consumer's money, but they don't actually have a manufacturing location, they're just selling a product some other company is making. Talk about a total lack of traceability and transparency!!!

The scary part of this scenario is it's not just limited to weight-loss products. Ever seen those energy drinks you can only get online? Hmmm...

As discussed in the Nutritional Outlook article, the FTC has announced a program called "Gut Check" which is designed to help media broadcasters spot fraudulent ads. Consumer also need to use their own gut check and watch out for red flags in product advertising. For How to Spot a Red Flag: 6 Red Flags and Safety Tips, check out Are You a Monster or a Rock Star: A Guide to Energy Drinks - How They Work, Why They Work and How to Use Them Safety

Related Reading:
5-in-1 Weight Loss Supplement Combo IS Effective, but Thanks to WHICH combo?
Nutritional Outlook article: Dr. Oz Defends His Shows' Impact on Weight Loss Scams
NutraIngredients.com article: Dr. Oz on 'The Dr. Oz Effect': For my colleagues at the FTC...

Other Handy Resources:
Google HELPOUTS: "Energy Drink 101: how to sort the good from the bad" - enjoy a face-to-face (via webcam) conversation with yours truly and learn how to avoid red flags and questionable products (First session is free; spend 5 minutes talking or 30 minutes, I'm here to help - D. Robertson)

Follow @GreenEyedGuide on Twitter and stay updated on all"Food Science in the News" and consumer-awareness related posts.

Monday, June 16, 2014

Quality Assurance and Parenting


 While Product Development seems like the cool job that everyone wants, Quality Assurance seems perfect for those who love to work in the balance between order and chaos. Product Developers look for reasons to say yes (yes, the product will do this and that); Quality Assurance specialists look for reasons to say no (you can’t do that, we shouldn’t do this). If you’re considering a career in Quality Assurance or maybe just considering having children, here are three situations you will probably face.

 

This is a series of posts in which I share snippets of what it's like to be a food scientist. As a Quality Assurance Specialist and former product developer, there are some lessons I never learned in school and some challenges I never saw coming. 

 

3 Ways Quality Assurance is Like Being a Parent

(1) The Party and Due Diligence

When I was was a product developer, I felt like a parent trying to send something out into the world that everyone would love and want at their party. Moving over to the Quality Assurance side still feels like being a parent, but this time it’s my job to prevent the party.



As a product developer, you always accept the risk that something you put time and energy into won’t get the reception you’re hoping for. My second pseudo-child, Greenberry Shakeology, reminds me of Neville Longbottom: often overshadowed by some of the other characters, saddled with an unfortunate, awkward name, but really not so bad if given a chance to prove itself.

As QA, your job is to mitigate risk through due diligence. Homework and chores are often a prerequisite for allowing a child to go somewhere fun; document review, risk assessment and supplier audits are often a prerequisite for giving the green light to purchase a new raw material.


(2) The Cookie on the Floor and the Unfortunate Coincidence

As a parent, you’re going to have to reconsider your stance on the “5 second rule”. You may have eaten peanuts out of the communal bowl at the bar, but when your child drops their snack onto the floor and reaches down to pick it up, you have to make a split-decision whether you’re willing to accept the risk and let them eat it. Like an overprotective parent, the default response for those in QA is “No” for the sake of safety. We say “no” because we believe "better safe than sorry.”

Someone has to be the bad cop and consider worse-case scenarios. The best decision may not be the popular decision, and as a wise man once said, "We must all face the choice between what is right and what is easy." It’s an unfortunate coincidence that a not-so-nice name appears in the title "Quality Assurance". This is like the ’s’ in “lisp” or that abbreviation’s own abbreviation is so long. Parenting and QA can be thankless jobs, and it’s important to stay firm and not take the objections to your decision personal.

(3) Having the final say (sometimes)

So why would anyone want to do Quality? Because it’s fun to know the answer. To have the last word. Sourcing wants to buy something because it’s cheap. PD wants to use something else because it tastes the best. Operations just wants something fast because they want to move the finished product out the door. So when there's opposing views or uncertainty, who gets called to resolve the debate? Quality. Quality can assess the situation, the risk to the business, the risk to the consumer, and make the call. We’re not always right; we’re not always listened to; but we’re always the ones to ask.

Related Posts:

The Xanthan Gum Disaster
Oyster Crackers, Carbonated Water and Spitting

Friday, June 13, 2014

Energy Drink of the Month -- June 2014

You know you're in trouble when you wake up tired. You might've slept 6 hours but your alarm goes off and you feel exhausted. This is Fatigue Level 3, and June's Energy Drink of the Month is dedicated to situations like these.

The Energy Drink of the Month for June 2014 is neuro® SONIC™.

energy drink of the month neuro
Energy Drink of the Month - June 2014
It's one of those mornings that you hit snooze three times before you finally got up. You've been awake (technically) for an hour but you still feel like you're dragging. At this level, a cup of tea isn't going to do it. You're not about to run a marathon or pull an all-nighter or work a vampire shift behind the bar, but you do have a full day ahead of you and you need to gear up for it.
– Excerpt from Are You a Monster or a Rock Star: A Guide to Energy Drinks.

Sometimes I need an energy drink that's going to take me from I-have-to-look-at-videos-of-baby-huskies-to-get-me-through-the-day to I-want-to-drive-85mph-on-the-freeway-singing-"We've-all-got-the-spark".
So why pick Neuro? 

3 Levels and 3 Reasons

Read the rest -->